Transparency and compliance are foundational to our operations. Review our policies governing AI Direct Support services.
Back to HomeEffective Date: January 18, 2026
This Terms of Service Agreement ("Agreement") is between AI Direct Support ("We," "Us," or "Our"), located at 101 Springhaven Dr Apt 1B220, Gurnee, Illinois 60031, and You ("User" or "You"), the individual or business accessing Our services.
By accessing or using Our services, including aidirectsupport.com and Our AI-powered tools for creating webpages, workflows, and agents, You agree to be bound by this Agreement and Our Privacy Policy. If You do not agree, do not use the Services. We may update this Agreement; continued use constitutes acceptance.
We provide consulting services to business owners, including:
We use third-party AI tools (e.g., OpenAI, Google Gemini, Anthropic Claude, Grok, n8n) to assist in generating ideas, structures, and content during consultations. These AI tools are supportive only — final outputs are reviewed and tailored by Our human consultants. Services are provided "as is" and may involve third-party integrations. We reserve the right to modify Services with notice.
You own Your inputs. Outputs You receive are for Your business use. Disclose AI assistance when sharing publicly, as per best practices.
We own all rights to Our Services, consulting processes, AI models, website, and underlying technology. You retain ownership of Your Input. By providing Input, You grant Us a limited license to use it to provide Services, improve Our AI (anonymized where applicable), and comply with laws. Outputs You receive are licensed to You for Your business use (non-exclusive; AI-generated content may be similar for other users).
Our standard pricing:
All payments processed via Stripe in USD. Fees are exclusive of applicable taxes. Late payments may incur interest. No refunds except as required by law (e.g., certain state consumer protections).
Services involve experimental AI technology. Outputs may contain errors, biases, or hallucinations — We do not guarantee accuracy. AI is a tool to support human consulting, not a replacement. We disclaim all warranties except those implied by law. Our liability is limited to fees paid in the last 12 months; no liability for indirect losses or damages.
We may terminate Your access for breach of this Agreement with notice. Upon termination, You must pay any outstanding fees, and access to ongoing support stops.
This Agreement is governed by the laws of the State of Illinois, United States. Any disputes shall be resolved in Illinois courts.
AI Direct Support
101 Springhaven Dr Apt 1B220
Gurnee, Illinois 60031
Email: support@aidirectsupport.com
Effective Date: January 18, 2026
At AI Direct Support, we specialize in AI services for businesses, including creating webpages, workflows, and agents. We are committed to protecting your privacy. This Policy explains how we handle personal information.
We collect the following types of information:
We do not collect sensitive data (health/financial information) without explicit consent, and we do not use Your personal data to train AI models.
We share Your information with:
We do not sell Your data or share it for marketing purposes without Your consent.
We use reasonable security measures including encryption, access controls, and secure data storage. Data is stored securely in the United States or approved locations. However, no system is completely secure, and we cannot guarantee against all breaches.
We retain Your information only as long as needed for Services delivery, legal compliance (e.g., 7 years for tax records), or as You request. You may request deletion at any time by contacting us.
You have the right to:
To exercise these rights, contact us at support@aidirectsupport.com. We will respond within 30 days.
See our Cookie Policy below for details on how we use cookies and tracking technologies.
Our Services are not intended for individuals under 13 years of age.
If You are located outside the United States, Your information may be transferred to and processed in the United States, where data protection laws may differ from those in Your country.
We may update this Privacy Policy from time to time. Please check this page regularly for updates. Continued use of Our Services after changes constitutes acceptance.
For privacy-related questions or concerns:
AI Direct Support
101 Springhaven Dr Apt 1B220
Gurnee, Illinois 60031
Email: support@aidirectsupport.com
Our Commitment to Responsible AI
AI Direct Support is committed to responsible AI practices and compliance with applicable laws and regulations. As a low-risk AI service provider (minimal personal data collection, no AI model training on customer data, human-led consulting), we focus on the following key areas:
| Compliance Area | Our Actions | Legal Framework |
|---|---|---|
| Privacy & Data Protection |
| FTC Section 5 (prohibits deceptive practices); state laws (CCPA for California users if thresholds met); Illinois Biometric Information Privacy Act (BIPA) where applicable |
| AI Transparency |
| FTC guidelines on AI disclosures and avoiding deceptive marketing; emerging AI transparency requirements |
| Consumer Protection |
| FTC Act; Illinois Consumer Fraud and Deceptive Business Practices Act; state consumer protection laws |
| Payment Security |
| PCI DSS compliance (via Stripe); state data breach notification laws |
| Responsible AI |
| NIST AI Risk Management Framework; industry best practices; evolving federal and state AI regulations |
| International Considerations |
| GDPR (EU); data protection laws in target markets; cross-border data transfer regulations |
We regularly review and update our policies and practices to ensure ongoing compliance with applicable laws and industry standards. Our compliance program includes:
If you have questions about our compliance practices or wish to report a concern, please contact us at:
Email: support@aidirectsupport.com
Address: 101 Springhaven Dr Apt 1B220, Gurnee, Illinois 60031